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Any one else getting stuck on demo mode after runs and having to reset multiple times?

Former Member
Former Member over 5 years ago

I bought the S62 recently and have really been enjoying all the enhanced golf features. 

However, I went for a couple runs recently and afterwards -- the watch seems to get stuck on the run summary page and cannot be exited without a complete reset. This also seems to be causing some strange bluetooth issues preventing the watch from smoothly pairing back with the phone. 

Any insights here? 

  • +1 over 5 years ago

    Former Member 

    I am sorry there is a freezing issue after your run activity.

    Please try these steps:

    1) Fully update your Approach S62 using Garmin Express on your computer

    2) Hard Reset - while your watch is on, hold down your power button until it shuts off, then let go

    3) If the freezing behavior continues, as a last resort, fully reset it.

    • Power off the watch
    • Power on the watch
    • Press and hold Action and Back when the Garmin logo appears
    • Release Action after the first vibration
    • Release Back after the second vibration
    • Wait for device to reset (This can take up to 15 minutes)

    If after these steps the freezing behavior continues, even though you would normally exchange it for another new one with the retail/online store it was purchased from if within their return period timeline, since the watch is newly released, please contact our Golf Product Support team and we will gladly warranty exchange it for you.

  • Former Member
    0 Former Member over 5 years ago in reply to Garmin - Chris

    Thanks, Chris! I plugged in and updated the software -- that seemed to do the trick. I've gone on a handful of other runs and it's worked smoothly.