Heart Rate Monitor has stopped and also the Step Count

Former Member
Former Member

I've had my S62 since the end of February. The HR Mon has stopped working and also the step count now as well. The problem started about a week ago with the HR mon, a power off and on would kick it into life for while but then would stop again.

I have re-synced several times and checked updates, last night i reset data and default settings but still no joy. I have e-mailed Garmin Support but only had the one response so far and that was to say sync up and update which i have done.

.

The pic shows (sorry its a bit dark) that the HR started but then a while later stopped at 91, today it hasn't started at all.

As per the subject the step count has alo stopped.

Any ideas from Garmin please?

Thanks