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Garmin App Update - Erased my rounds

Former Member
Former Member over 5 years ago

Why did my previous rounds and stats disappear from my Garmin Golf App when it was updated? I had 6 rounds on my app and when it updated they are are gone now. I can find them in the Garmin Connect App but they are not in the golf app? I connected my watch to my laptop and updated everything but the rounds are still not showing up? Please advise.  Also, the watch is not tracking my sleep, stress, and body battery anymore.  It did for a couple weeks then stopped.  Please advise.

Jerome Guzman 

  • +1 over 5 years ago

    Hi Jerome - 99.9% of the time, this means you have signed into the Golf APP with the wrong email address. This will create a "2nd" Garmin Golf APP/Garmin Connect account with no prior history on it. Sign out of your Garmin Golf APP and double check your email being used with your Garmin Connect APP then sign into the Golf APP again with the same email and all your prior history will be on that older email you have been using.

    The other metric stat issues you mentioned are all caused by now having multiple accounts and being signed into both. It causes chaos on the backend when you sync since the system now does not know where your data belongs anymore as a preference.