Why does the heart rate monitor randomly stop ? without activity I usually discover several hours after the event that HR stops without any alert. This is annoying on such a high-end piece...
Why does the heart rate monitor randomly stop ? without activity I usually discover several hours after the event that HR stops without any alert. This is annoying on such a high-end piece...
Regarding the OHR sampling rate when not in an activity being recorded, the OHR sensors power on and off for periods of time intended to optimize both battery life and OHR performance.
Thanks Chris
Thank you for your answer. This happens independently of the charge level. If this is due to battery saving aspect, it would be logical to have a choice in the set-up to force always-on.
Thank you for the update. The current state of things has been challenging worldwide. Please feel free to send me a direct PM on the issue when ready to proceed.
This is the same issue I've been having with mine since I first got it over a month ago. I've gone through several exchanges with Garmin and they each have this issue. I even sent them a video of being able to reproduce the issue on demand a few weeks ago but I have not received an update. I posted about this issue about a month ago.
I am able to reproduce this issue with the first Garmin connect app sync of the day to the watch. I had email correspondence with their support with my findings but no updates now in a few weeks.
A new email update has been sent to you. We wait in standby for updates to come directly from our Approach S62 Golf engineers to give an adequate update.
OK, Chris, i identified the matter : it only occurs a few moments after syncing, espacially but not exclusively during the first day of the week. For instance, a new garmin connect IOS version has been issued last nignt. App update, new syncing -> OHR stop. This a ... crazy software bug.
That is a really odd pattern. Thank you for all of your intense scrutiny on the issue and the update. I have passed the information to our Approach S62/Garmin Connect APP engineers.