With your S60 unplugged, hold down your middle right power button for 1 minute. If no response, try charging it again to see if it will charge. If still not charging, while plugged into charge, hold down your power button for 1 minute again. If after these steps you need further assistance, please contact your local regional support by going to our Garmin International webpage and selecting your country on the bottom left corner. Once there, go to the Support Center to contact Product Support.