Approach S50 Shutdown Mid Golf Round

Hi I have a Garmin S50 and I find with near enough every round of golf I play, the watch auto shuts down for a hole or two. It will eventually power itself back up and require me to "continue the round". When in the powered off state I am not even able to manually turn it back on... I have the latest fiirmware on the warch so not sure what causes this.

  • Hello   I can understand the concern, if the watch is crashing during activities. I would love to help investigate this. For this, I will need some additional information. I will reach out to you via email. 

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  • Hi just to confirm I am yet to receive any email from you. Can you please confirm that you have sent me an email? I have also checked my spam folder and there is nothing there!

  • To add some context, when the issue happens, holding the power button for 12-20 seconds does nothing. The watch will just eventually come to life again 1-2 holes later. It does not happen every round but happens more often than not. As such I would appreciate getting this resolved as I have some CT10 sensors with rounds of golf missing data due to this happening.

    I am running:

    - SW Version 9.15

    - GPS Version 13.02

    - API Level 5.2.0

    - WLT Version 3.2.17

    - NFC Version 3.6.2

    - Connect IQ System 8

    Map Versions:

    - CourseView Medium SE Americas 7.5

    - CourseView Medium Europe, Middle East 7.10

    - CourseView Medium SE Pacific 6.60

    - CourseView DEM Worldwide 4.30