S42 Approach critical issues

I received my S42 watch about 3 years ago. Went to wear it last week and the screen shows lines and nothing more .I assume it is charging because there is a difference in lighting when I turn it off but can't see anything on the screen other than lines.  I called support. I reset but nothing has changed.  My husband has 2 Garmin watchest; Tactical and Fenix 6.  Both are still working fine after 4-5 years.  I wish that my watch would have been as reliable and dependable as these 2 watches.   I'm reading that other Approach owners are having issues with their watches as well.