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S42 not recording the shot within 100 yards of the pin

2271991
9 months ago

My S42 does not let me record the club I used when my shot is within 100 yards or less of the pin. If I’m 150 yards out and I hit a shot for 100 yards so I’m now 50 years from the pin, it does not ask ,e which club I used and proceeds to keep adding the yards up so my two shots of 100 yards and 50 yards become one shot of 150 yards. It should have finished the 100 yard shot, asked what club and then show a chip for 50 yards.  Garmin actually sent me another watch and it does the same thing so it’s not my watch. Anyone else experience this?  It only happens when I’m within 100 yards or less of the pin.  I don’t see anywhere on the watch to manually stop the shot and input your club??  Any help is appreciated!

  • +1 9 months ago

    The watch is designed to detect full swing shots, and may not pick up chip shots, rescue shots, or improvised shots that fall outside of a full swing with the club. 

    During the round, if a shot previous shot continues to record because a chip or partial swing closer to the green does not register a shot as detected...there is no option to stop the shot until on the green. After the round is over, you can sync the scorecard to the Garmin Golf app and edit the shot onto the map that was not detected on the hole. The steps for editing are outlined on the Garmin Support page linked here: Editing AutoShot Information With the Garmin Golf App

    More information regarding concerns with shot detection and the AutoShot feature on your watch can be referenced on the Garmin Support pages linked below: 

  • 0 2 days ago in reply to Garmin-Cody

    That is really annoying. I've had 2 Approach X40s and they detected every shot. Now I upgraded to an S42 and have to use a paper and pencil to record my pitches and chips for my entire round and then after the round is over I have to add them manually on my phone? I guess it was more a down-grade and not an upgrade. I definitely would not buy this again.

  • +1 2 days ago in reply to GolferGirl666

    To your statement regarding the Approach X40 picking up all of your shots...the design of the watch size with the strap fit likely allowed more impact to be detected on more of your chip shots, or shorter swings...in conjunction with wrist size and factors like similar to that. The X40 providing you that info is not as the design is intended.  Although the shape and dimensions designed into the Approach S42 are different, they allow for the AutoShot feature to work as advertised for full swing shots. Receiving chip shot detection on the X40 is outside of the design for AutoShot, 

    In order to have Putts, chip shots, rescue shots, partial swings to be detected and recorded consistently, the Approach CT-10 club tracking sensors are needed for the putter, wedges, or other clubs that would typically be used the most outside of full swing situations during golf rounds. More info on the CT-10 sensors can be reference through the main product page for them linked here: https://www.garmin.com/p/798161/pn/010-01994-01/

    The CT-10 Sensors provide further detection for the lower impact of the club face to the ball on putts, chips, and short swings that cannot be detected with the watch by itself consistently or reliably on our Golf products that offer the AutoShot feature. 

    If needed, the articles linked below provide this information and explain the AutoShot feature without any changes in the way this feature worked than when the Approach X40 was initially released: 

    Calibrating the AutoShot feature to detect putts and short swings with lower impact would not be ideal without the sensors confirming you are actually using a golf club...as the watch on its own may think every bump from the golf cart, movement in grabbing your clubs out of the bag, etc. are shots and would not reliably lead to those shots being detected in the correct quantity at the right moments during the round. 

  • 0 1 day ago in reply to Garmin-Cody

    My husband also had an X40 and it detected every shot. And his wrist size is significantly bigger than mine. True it would occasionally record a shot that was not an actual shot. But those were easier to delete than having to record with pencil and paper every pitch and chip. Hopefully Garmin will ensure their new models have similar capability of shot detection as we had with the X40s.

  • 0 22 hours ago in reply to GolferGirl666

    The behavior or success you have had in your household with the X40 detecting more shots that were not full swing is not something indicative of an issue, as any shorter shots detected were outside of the advertised design for the Autoshot feature, and will get detected on an inconsistent basis depending on the user swing and other fit factors I mentioned. 

    The X40 will definitely miss shots as mentioned that are not full swing, and more so for any putting strokes. 

    The solution on any of our current models of Approach Golf watches that offer the Autoshot feature is to use the CT10 sensors and non-full swing shots with clubs paired to the sensors will not result in getting missed. This is not just valid for the Approach S42 but valid for the S44, S50, S62, S70. 

    I just want to make it clear to other users that this discussion is not orientated around an actual issue with our watches released since the X40...as the Autoshot feature was never designed to detect any other shot types outside of full swing shots from the teebox through Approaching the green as long as the club hit the ball full swing. 

    Users also should confirm the wrist setting is correct in the User Profile menu of their watch settings to confirm that the wrist setting is reflecting the correct wrist the watch is being worn on. All of our Autoshot capable watches also need to be worn on the lead wrist (left hand if hitting right-handed clubs...or right wrist if using left-handed clubs) along with the band tightened adequately (watch does not wobble or move when arm or hand moves) , with the watch case positioned on top of the wrist and not positioned on the underside of the wrist.