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Increasing missed shots after latest software update

5721802

I purchased my R50 about four weeks ago and had no issues until the latest software update last week.

Over the past two days, the R50 has been missing more and more shots. The status LED is solid green and shows “Ready to hit,” and the ball is in the correct hitting zone. My setup, lighting, ball, and hitting location are all exactly the same as before.

It does not miss every shot, but the failure rate has become noticeably higher since the update.

Has anyone else experienced this after the latest update?

  • 0

    I noticed this before the update but only when putting, now after the update, it does the same thing in some iron shots. What I have found is if you place the ball in the required hitting area and the light shows green, if you move the ball, even a little bit, the light stays green but the shot doesn't register. To fix this, if I have to move the ball after the light goes green, I have to make sure I move the ball enough to make the required hitting shape reappear on the R50 and move the ball within its perimeters. If the ready box doesn't appear on the screen, you can't move the ball. I also noticed the box for normal shots in not a rectangle anymore but is a trapezoid like it always was when putting. Not sure if that has something to do with this issue.

  • 0 in reply to HRCARMICHAEL

    With regard to the hitting zone, are you in ball data only mode?

    I have my R50 set for ball and club data and still have the usual small rectangle, other than for putting.  Double check your setting, you might have changed it to ball data only by accident.  

  • 0

    That’s not the only issue with the new update - this is what I sent to Garmin in chat.

    Since the recent Approach R50 update, the metrics are completely off. I’m getting driver backspin numbers around 500-900rpm when they used to be around 2200rpm. Also random hooks and slices. Launch angles around 11-12° yet height under 30 feet? As a 5 handicap, I know my contact and swing. The numbers I’m getting are physically impossible. The unit was always rather accurate except for the ball speed numbers which everyone knows are always around 10% less than real numbers. That part I could handle given all of the other numbers being so accurate. Now the unit is basically unusable. Lighting is good, premium balls are being used. This is unacceptable for a $5,000 unit!

  • 0 in reply to 5825678

    They released another update a couple of days ago. I’ve been a Garmin user for over 25 years, and I trust the company to keep updating and improving its products. I’m confident this product won’t be abandoned, as some products from other companies have been.

  • 0 in reply to 5721802

    I wish a new update were the case, but I just updated today…in the middle of my practice session. I’m on 5.0 and 4.4.0

    it went from accurate before the update to a mess immediately after

    So frustrated.