Can’t connect to 3rd party software after update

Question

I ran the update today. Seemed to download ok. Played 9 holes in Home Tee Hero, and then hit some balls on the practice range to try some of the new update features. All looked and worked well.
Then figured I’d play 9 holes on Awesome Golf. But when I clicked on the connect screen it was blank (see below). I shut down and restarted the R50 a couple times, but that didn’t help. Anyone else having this issue, or is it just my machine?

Garmin - LF · Accepted Answer

Update September 8, 2026: 
 Hello. We understand the frustration, if you are experiencing trouble with the latest update. There were some pretty substantial changes made between the Approach R50 and it's interaction with 3rd Party Connections. The unit does a check every 24 hours to refresh the connections, and in the scenario that check has taken place, because the changes were so substantial, it's effectively resetting those app connections. This has been resolving itself by waiting for the next check to take place, typically between 12-24 hours depending on how long it's been since the last check. We expect this will resolve itself on it's own for you, however if the issue is still there, please let us know and we'll take a look at the issue for you

9585415 · Answer

Same issue. Restarts didn&rsquo;t help. I manually set the date on the R50 to 2 days in the future and the apps immediately showed up.

9585415 · Answer

Same issue. Restarts didn&rsquo;t help. I manually set the date on the R50 to 2 days in the future and the apps immediately showed up.

Can’t connect to 3rd party software after update

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