Future Direction

The launch monitor market is moving incredibly quickly at the moment. Since the R50 was released, we've seen a number of new products enter the market, many offering similar feature sets at lower price points.

Over the last few years I've owned several launch monitors including a SkyTrak, Garmin R10, and a FlightScope Mevo+ with the Pro Package. Each has strengths and weaknesses depending on how you use it.

I bought the R50 very early because I saw it as a platform with huge potential and expected Garmin to continue developing the software and feature set over time. While there have been some improvements since launch, progress feels slower than I had anticipated, particularly when compared to the pace of innovation elsewhere in the market.

Reading through this forum, there are numerous feature requests that users have suggested which, in my view, would add significant value to the product.

Looking at the market, it feels as though there are two broad groups of users:

  1. Simulator golfers who primarily want to play virtual golf using platforms such as GSPro.
  2. Practice-focused golfers who use a launch monitor primarily for game improvement, skill development and structured practice.

When the R50 launched, I felt it was well positioned to serve both groups. For me, the practice side was always the primary attraction, while Home Tee Hero and simulator play were useful additions. I already had GSPro available, but I spend far more time practising than playing simulator rounds.

This leads to my question for Garmin's future direction.

Since release, Garmin appears to have focused much of its development effort on the all-in-one simulator experience. Do people think Garmin intends to significantly expand the practice and game-improvement side of the product as well?

Features such as randomisers, combines, more detailed practice modes, additional performance metrics, historical analysis and structured training tools feel like areas where the platform could become much stronger. Much of this appears to be software-driven rather than requiring new hardware.

SkyTrak, for example, does a good job of serving both simulator and practice users, while FlightScope has traditionally been very strong on the data and improvement side. At the moment, the R50 feels to me as though it is leaning increasingly towards the simulator market.

I'm genuinely interested in hearing other owners' views. Do you think Garmin sees the R50 primarily as a simulator product, or do you expect significant investment in the game-improvement and practice experience over the next 12-24 months?

The answer will probably influence whether I stay with the Garmin ecosystem or eventually move to a platform that is more focused on player development.

  • I would add, At the moment, Garmin is getting no ongoing revenue from me and iIsuspect others who lean towards practice and improvement.  If garmin need to fund the development of really good practice features, then i know that i would then be willing to subscribe to HTH, or HPH (home practice hero) although ideally it would be all under one subscription.  Yhe increase in the number of people subscribing would fund the development cost.  I think we all have to be realistic and recognise there has to be revenue attached for garmin for it to make sense for them to build it, we still get the benefit of no ongoing fees for most of it, but a more advanced software mode feels like something i would be willing to pay for, the hardware is great, but the software is lacking a large part of the market.

    i wish we could put up a poll to understand what type of user we all are, it would really help garmin understand the demographic of us as users

  • There is an ongoing $199 software subscription cost so I think it’s reasonable to ask questions. 

  • Didn't consider that, although the subscription money in essence is for what it can do currently, not for what it can do in the future, as potentially they may add loads and make it significantly better and offer different packages at different costs. Who knows, but I get your point.

  • I would bet that there isn't a dedicated product or engineering team for the R50 and it's split across something like the whole Approach range which results in us seeing very little improvement and time dedicated to bug fixes like the water hazard drop issue that's been around for months.

    The R50 has huge potential which can be realised with software development only, hardware updates aren't needed to squeeze another 30-50% more value out of this unit.

    This forum used to be a great place to raise issues and feature requests but Garmin now need everyone to use the official feature request route which makes this place a little bit of an echo chamber. 

    There's improvements that can be made to the club and ball data for game improvement and there's a whole load of features that could be added to the HTH software to make practice more fun and engaging. There must be a backlog somewhere within Garmin that covers both of those.

    Would love to see a roadmap for the product so we know what to expect and what not expect and roughly when. 

    I've started checking this forum and the unit every few days in the hope that there's another update coming, alas I am regularly disappointed. 

  • Sounds like your in software the same as myself. I agree, there is a lot of value to attract through software, and we seem to be tinkering around the edges, instead of making valuable steps forward

    The echo chamber is clear, other then bug fixes, I can not think of a single feature that has come out as a result of the feature requests that I have seen on here. At this rate, I think garmin are loosing ground to their competitors, the hardware is good, the software is developing too slowly.

    maybe this is the problem of garmin having so many products, vs a company that has a single product line where they are invested in the market and all their energy and investment goes towards it

  • Knowing Garmin’s track record with previous products, I unfortunately don’t expect any major new features for the R50. The hardware is what it is at this point, and I assume there are inherent limitations that can’t easily be overcome.

    From a business perspective, the R50 is likely no longer a significant revenue driver. Its launch excitement has long passed and as you mentioned, several lower-cost alternatives have entered the market offering a very similar feature set. That said, the R50’s built-in touchscreen is still arguably the best available in this segment.

    Looking at the customer support for the R50, the assistance provided by the help desk is consistently below par. In many cases, the responses suggest that the staff do not fully understand the issue being reported or the feature request being proposed.It just gives a bad impression of their 'engineers'. Assuming they still have anyone working on the R50 at all.

    From Garmin’s standpoint, it probably makes more sense to focus development efforts on a new device with upgraded hardware and expanded capabilities (for example using cameras and radar would be a killer but will be almost for sure a device you need to place on the ceiling).Something that can once again differentiate itself from the competition and generate renewed market interest.

    It's sad but that's how business work, I guess.