Found a few others on Facebook with this issue so finally posting. When I measure everything out perfectly for my garage setup. alignment sticks, unit is 90° square to my hitting mat/impact net, floor is level and unit placed at the same height of my hitting mat. Lighting is good with no glare, etc… Every single ball all still starts wildly (but consistently) off line. About 8° left launch direction for me as a left hand player. As if I’m just aimed straight out that way. All other ball data is seemingly fine.
I’ve resorted to just physically rotating my unit so that it sits crooked, 8° open relative to my target line. Others are doing the same. Ive tried for countless hours testing different positions and adjustments reading different forums but nobody seems to have problems like this. Reached out to garmin support but was asked to compare using another launch monitor. Helpless. All I have is videos of my setup showing everything setup perfectly and balls starting way left of target on basic punch shots that hit dead centre of my target.
Seller could not refund my purchase because I used the cardboard from the box for a project. I now have less hope than money, and am losing sleep thinking about how I can’t get my 7300$ golf game to work right. Side note: when I move my device I can hear a very small screw rolling around in the base of the machine. Leads me to believe this unit is defective from the factory.
