The Approach R50 connects to Awesome Golf differently than the Approach R10, so please ensure that your smartphone is connected to the WiFi hotspot connection from the Approach R50 in your network settings on your smartphone.
Quit or Stop the Awesome Golf app from running if their app is stuck on a certain menu screen, and re-launch the app to see if that helps.
Ensure that the steps outlined from Awesome Golf have been followed for connecting the Approach R50, per their support page linked here: Connect Your Garmin Approach R50
If you continue to have concerns, you can reach out to support for Awesome Golf so they can help further determine what else may be causing the issue.
