Misalignment for the Video Feedback, showing the wrong shot.

I have sent you a direct message to gather some additional information regarding the concern you posted. 

Please keep an eye out for the message icon box in the upper right section of the forums site, and I look forward to your reply. 

- Thank you 

Noticed the same, to make sure Im not going crazy I switched my club from driver to iron, hit the shot - unit red the shot and video showed me hitting a driver while I was actually hitting with 7 iron and no, this time it definitely wasn't the fault of the room setup

I have also reached out to you via direct message requesting some information regarding the concern. Keep an eye out for the message icon in the upper right side of the forums site for the info I am requesting. 

- Thank you

i promise you are not going crazy, 

I have done some further testing, and i now know what happens when the Misalignment happens.

So for my bad shots i sometimes hit the hosel, or bottom of the club of the golf club. and this type of bad shot in some cases is causing the R50 to give the message "Unable to capture Ball metrics". And this is when the misalignment happens.

Before hitting a bad shot, the unit act as normal and video is synced with the shot.

What then happens if I hit a bad shot is as follows:

I hit a bad shot giving me the message: “Unable to capture ball metrics”

In the count of number of shots this will not be registered as a hit shot, so the number of shot will not have registered a new shot, but all the metrics for Carry, Total Carry will reset to showing "- ", as it have nothing to display for the bad shot. But at the same time the video feedback will continue to show the shot hit before the shot it was not able to capture (Potential a good one).

(so instead of here showing me nothing, or what caused to hit the bad shot it show me the one before)

Then if you put down a ball hit a good shot, the metrics will be registered as normal and it will track number of shots as normal. But the video will then show me the bad shot i hit before this shot causing the “Unable to capture ball metrics”(meaning it have recoded the bad shot, but waited to show it to me).

And after this it will be continuing with and misalignment, the video feedback will always be 1 shot behind the one you are actual hitting.

If you hit one more shoot where it is not tracking the video feedback will be 2 shot behind the one you are actual hitting, and so on.

At 1 of my testing I manage to have the video  play the shot 3 shot before the one I was actual hitting.

i have sent this information to Garmin-Cody and will upload a video to Garmin-Cody over the weekend. Hopefully we can get this fixed. 

I also notice this bug.

I’m having the same issue and did the same of changing clubs to confirm. Every unreadable shot sets the video capture off and it doesn’t correct until you end session. A update is definitely needed to fix this issue 

Hello, I sent you a direct message here in forums requesting some additional info on the concern, You should see my request in the upper right section of the forums site, where the message icon box is showing. 

- Thank you