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R50 standby issue and connectivity issues

9480785
12 days ago

Garmin team,

Something has to be done with regards to the 3rd party app connectivity issues and bugs. I’m pretty close to returning the unit as I have tried all of the troubleshooting steps to no avail.

1) regular disconnects from the pc

2) standby. How do I disable this on the r50? The device goes into standby not only far too quickly, but there is no way to get out of standby without doing a full end session and reconnect. 

3) when connected to a gspro after choosing my initial on screen option like shot data, it doesn’t let me change to another option without exiting the session and reconnecting.

what is the plan to fix these bugs? 

  • +1 12 days ago

    Please refer to the main thread discussion on this topic linked here: R50 + GSPro -> Frequent Disconnects 

    The support content from GSPro for the Approach R50 Connection Guide connecting the R50 outlines two different options for the WiFi connection via hotspot or home wifi network, along with further content on troubleshooting the connection. 

    I will reach out to you via direct message to provide some additional information on your concern as well. Please keep an eye out for the message icon in the upper right section of the forums for my message. 

    - Thank you