R10 displaying only some data

Hello all, 

I did see some of the earlier posts about missing some shot data and the suggested fix for resetting the entire device/connection.  I've done this twice in the last week and will have to do it a third time when I use it today.   

Is the firmware update the reason this is happening? It worked fine for the last two years I've had it until about a month or so ago.  If it is the firmware; is there anyway to "roll back" the update? 

thanks in advance and cheers!