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Home Tee Hero Software Issue

8536462

There seems to be a software issue/bug in the Home Tee Hero app. Every time I play the enhanced graphic course Tiburon Golf Club-Black after completing a hole the screen goes black then closes the HTH app. I have to re-open the app to continue playing. This does not happen with any other enhanced graphic courses that I have downloaded. I am using IPad 8th generation with IOS 26.5.

  • 0

    Please try deleting both the Garmin Golf app and Home tee Hero app from your iPad. Then, have the iPad forget the Approach R10 pairing in the Bluetooth settings. 

    Once that is done, power the iPad off and back on, then reinstall the apps and reconnect the Approach R10.

  • 0 in reply to Garmin - MR

    I did everything as suggested. Now the course Tiburon Golf Club - Black will not load at all now. All of the other enhanced graphic courses that I have downloaded work perfectly fine. Please fix the software for this course. Thanks.

  • 0

    I have the exact same problem on Augusta. Crashes after every hole... Very strange. This is on an iPad with M1 processor and IpadOS 26.5. Hope this can be resolved quickly. 

  • 0 in reply to 2515493

    I figured out the issue with the app crashing. With the help of AI search I learned that my IPad which is 8th generation 2023 only has 3GB of RAM. Home Tee Hero requires 4GB of RAM. AI thinks that the program must have gotten a new version update which is pushing the limit of my 3GB of RAM. That is why the app doesn’t crash on every course but happens more frequently with the enhanced graphic courses which require more RAM to run. I proved today that there is no software issues with the courses because I loaded the Garmin App and HTH on my IPhone 12 which has a faster processor than my IPad and played several enhanced graphics courses today including Augusta with no crash issues. Don’t really like using my I phone so looks like I am headed for a new IPad purchase. The new IPads that run about $299 have 6GB of RAM so I believe the crash issue will go away. Check the amount of RAM on your IPad and I would bet it is not 4. Hope this helps.