Why does my R10 show all shots are to the right

My R10 is brand new, has the up to date software, has been calibrated twice accurately, but shows all straight shots to be about 15 degs right. turn the device to about 15 degrees to the right and the straight shots show to be straight.

  • Same use case for me (real driving range), just not by that many degrees.. Will experiment shortly with a cheap crossline laser putting it perpendicular to the R10, so I can have the crossline hit my ball precisely (also hoping to get better path and face angle readings that way) if . To be honest, I'm also suspecting that what my eyes/brain thinks ends up straight down the driving range is less accurate than how a radar judges it.

  • The line marked on top of the R10, must be in a straight line to the shot location, and then in line from the shot location to the target location. 

    If using the R10 in an indoor setup, make sure there are no environmental factors affecting the accuracy. The support articles linked below provide additional information if needed: 

    Fan sources, heat sources from appliances, or other electronics can cause interference when the R10 has the radar signal active to measure/capture shots. 

  • Well, my DIY stand is ready, but still first time on the outdoors driving range still the angle was off (shot shapes edging to the right too much compared to what I was seeing for real), but pretty much spot on on a different driving range. Maybe saw 4 misreads out of 60 shots, and arguably inside the 2 degrees variance as well. Now that was interesting, and I have an idea what caused the difference: My home course driving range (#1) happens to have like 40 cm high solid steel plates between 'Bays' I guess to avoid shanks hitting others (driving range is curved like a crescent moon). As a right hander, the plate to the right is quite close to the place I place my ball on the mat (like 2 feet-ish). Much closer than the left hand barrier at least. The second driving range didn't have that, there was a bit of protection, but way more to the right (easily a yard or so) and made of very wide mesh. I am now thinking the radar waves got interference on driving range #1. Wonder if that could be true. Reading all the (official) tips, it sound plausible to me. 

    Next thing on my list is to search the forum how to prevent the R10 to go into sleep mode directly after finishing one session (when you want to start another to let your mate use it too for his shots). That happens way too often, requiring a reboot.