PLEASE UPDATE!!!!

Idk what has changed recently (possibly app algorithm?) but everything is now ~30% short. I was only having distance issues with hybrids and woods since the 4.3 update but now it is everything. Nothing has changed with my set up in that time. I play outdoors regularly, I am a low single digit handicap and know my carry distances very well. There is a major issue here that needs to be addressed or simply reverted to old version(s). I enjoy practicing at home but now it is not even worth turning on. Even the lowest of ball speed clubs with wedges are off with like percentages.

If no future updates are going to be made and the current R10 as we know it is going to be sunset, we as customers deserve to be made aware so we can look to find something else. I really struggle to complain about this because it was at one point an incredible piece of technology and best bang for buck the world of golf tech had seen. 10 months of silence though and further regression is growing quite frustrating.

  • Hello, I am reaching out to provide information on some factors to consider with the concerns you mentioned regarding the distance calculation concerns specific to shots when using your hybrids and woods. 

    Please review the in-depth content on the Garmin Support pages in the formatted article links below to review spacing (to see if any adjustments or environmental factors may apply) and then our troubleshooting guide as well, just to make sure all suggestions have been attempted: 

    Tips for Indoor or Outdoor Approach R10 Placement

    Troubleshooting Radar Features of the Approach R10

    Depending on whether you are using the R10 indoors inside setup with limited ball flight)  vs driving range (longer ball flight measurable) certain shots with clubs that are longer range, but lower launch angle at the beginning of ball flight...among other factors should be considered. 

    Version 4.30 is the most current version of software for the Approach R10, however the update was not recently released to the unit...as 4.30 was released back in September of 2022. 

    If you continue to have concerns, please reach out to me through direct message and I would be happy to gather some additional info from you to further help figure out what could potentially be causing the concerns you are having.