Hi.
As described in the title. After a round in hth, instead of results I get green screen freeze. After reloading the app, the round is gone.
Is there a fix to this issue?
I have the latest app, 10Feb update.
Hi.
As described in the title. After a round in hth, instead of results I get green screen freeze. After reloading the app, the round is gone.
Is there a fix to this issue?
I have the latest app, 10Feb update.
Fixed April 14th, 2023:
This issue has been resolved with the current version of the Garmin Golf app 2.12 (iOS) and 2.12.1 (AndroidOS). (Current versions listed for the Garmin Golf app as of April 14th…
Yeah, android. Reinstall worked but after a couple of rounds the issue reappeared.
Frustration lvl100
Ok. Reinstall worked for me.
Garmin support wrote me to send the r10 to assistance...
That escalated quickly! Keep us posted.
I decided to try other couple of time.
If the problem continues, I'll send launch monitor to assistance
R10 sent to assistance last friday. Today Garmin Italia has just communicated sent back...
when it arrive, I'll inform the community.
btw Garmin assistance is very fastttttttttttttttttttttttttttttttttttttt
Don't hold your breath. It just freezed again on me. We are 2 months in and couple of updates later, since the issue appeared for the first time.
Shame shame shame Garmin!!!!!!!
Fixed April 14th, 2023:
This issue has been resolved with the current version of the Garmin Golf app 2.12 (iOS) and 2.12.1 (AndroidOS). (Current versions listed for the Garmin Golf app as of April 14th release for 2.12 & 2.12.1).
Users may need to fully uninstall, and then reinstall the Garmin Golf app, and end of Home Tee Hero sessions should resume normal function.
Very strange...
Garmin told me that it was necessary to send the device to assistance...
What the true?
Assistance gave me a new device.
First session hth perfect.
Second session (after three days) : green and freeze.
Make sure to update the app on your phone. Latest update fixed it for me.
New release 2.12.2 2023/04/20