No distances measured with R10

I made a first try with my new R10 today. Firmware is up-to-date (4.30), Golf-app is also up-to-date (2.10.0.9).
The device had no problems recognizing the shots.

Problem:
All value were shown except the 3 distance-values (total, carry, deviation). I made about 40 shots, not a single distance has been shown within the app.

I have no idea, what I did wrong.

btw: As far as I know, I do not need ‚Home Tee hero‘ for this (wouldn’t have bought it otherwise).

Top Replies

Wicky543 over 1 year ago +1

I deleted Golf App with v2.10 and re-installed it with v2.9. It works again.

All Replies

0 Klyder over 1 year ago

Ok.
I was wondering about a mainly black screen when starting the virtual range.
A R10-Softreset didn’t help so I deleted the app and reinstalled it, what helped and fixed the issue.

I will leave this post, if someone else has this issue.

0 9858160 over 1 year ago

I have exactly the same issue. All data except distances and ball flight.

0 9457290 over 1 year ago

The last couple of days, the 3 items I display on the Garmin Range, angle of attack, club path, & face to path display a dash on many of my shots. All of the other stats are displayed except for

0 9457290 over 1 year ago

The past couple of days, I wasn't always getting the club path, AOA, face to path & club face stats while all the other stats were displayed. It seems my ball placement before hitting was not in the right spot (ball to R10 distance set in the app). Once I made sure I was hitting from the right spot every stat was displayed. I don't remember having to be so precise with the ball placement in the past (off by an inch or so was OK).

0 9457290 over 1 year ago

I may have spoken too soon. I just finished hitting about 30 pitch shots 50-70 yards & most did not display the AOA, club path, club face, or face to path. All other stats are displayed.

0 Klyder over 1 year ago in reply to 9858160

If you haven‘t read my own reply…

Deleting and reinstalling the golf-App helped me. Before doing that, the range-screen has been black.
I had no problems since then.

0 Wicky543 over 1 year ago

I deleted Golf App with v2.10 and re-installed it with v2.9. It works again.

0 Mark Overmars over 1 year ago

I had the same problem. Restarting the device solved the issue.