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4.30 Update chipping and club read issues

J-Lag
over 2 years ago

The 4.3 update has been amazing with the RCT ball integration from about 8 iron and up. Anything shorter especially wedges you no longer get club data which is a big issue. Also the update has unfortunately ruined chipping... Ive done a lot of testing on this and the shorter you get the worse it gets. Below are some of the things I've been expecting and it makes virtual golf pretty much unplayable well without using about 20 Mulligan's a round :(. Before the update I could easily get through multiple rounds without having mis-reads. I really hope this gets addressed quickly as Sim golf is not really playable. 

1) ghost chips where I do a practice swing and the Garmin sends a shot out this also happens on full shots occasionally if you do a takeaway rehearsal before hitting the ball 

2) the unit freeze in the calculating screen for about 60 seconds and then send a 40 yard shot 

3) the unit completely freeze on the calculating screen and then I had to turn it off and on again 

4) shots that I know have carried 10-12 feet and they unit says 3 inches 

5) missed shots (shorter inside 50y)

Hopefully chipping can go back to how good it was before the update but keep the RCT as they are great for spin numbers

  • 0 over 2 years ago in reply to J-Lag

    Hello, I haven't seen any other reports of these issues. You can try simply powering off the R10 and force closing the app and powering it back on to see if any of these issues are resolved. 

    Otherwise, have you tried clearing the Bluetooth pairing between the Approach R10 and the phone and re-pairing to the Golf app after uninstalling/reinstalling it?

    Does it make any difference if you hit outdoors vs indoors or vice versa?

  • 0 over 2 years ago

    Sounds like you need to reinstall, garmin app and firmware, the later is not possible though, so instead we need to wait untill they release a new one, why do something that might fix it in a few minutes when you can wait for an update you dont know will come out. Garmin rob please try to make that happen, make it possible to reinstall latest firmware infinit times it might help give you less headache Smile 

  • 0 over 2 years ago

     I have tried the troubleshooting steps already. It's the first thing I did. I can try post some videos if you would like or if you look at any YouTube video on the 4.30 update you will see that people aren't getting wedge club data it's very common. 

    As for the ghost shots and chipping issues I can try make a video on it if that would make it easier for you to see? 

    I think for me the update that "improved chipping shot detection" has made it to sensitive. It was much better before the update... Actually before the update chipping was amazing for me I never had any issues or missed shots / ghost shots. 

    I absolutely love the RCT integration as fullshots now are so much more accurate with spin. But I can no longer play Sim golf which is what I do most of the time... Using e6 and awesome golf apps. At this stage I agree I would personally go back to 4.20 and just deal with the low spin numbers on mid irons until the next update. Because for the first time since owning the R10 I am getting so frustrated with issues. 

  • 0 over 2 years ago

    I have the same problem... no chips... short distances i cant use wedges... no read anymore.

  • 0 over 2 years ago in reply to dexter281

    Seems like it worked okay for me into a net, but then two days later chips and pitches were awful. Twenty more shots in a round. Same course, same golfer.

  • 0 over 2 years ago in reply to Garmin-Rob

    Chipping is now unbearable… you cannot play sim golf anymore on gs pro, e6, awesome golf and even on the Garmin home tee Hero. Chipping is the worst I’ve ever seen it I’m having soooo many red light hang for about 10 seconds on 20 foot chips and then the ball shoots off 40 meters. I love the RCT integration but right now I would roll back in a heart beat to the previous software version. The version before this was the most stable and accurate I’ve ever seen. Chipping never missed a beat. Now I stand over a chip thinking more about if the unit is going to miss read or shoot off 40m than my actual shot. 

    please address these issues ASAP or please give us the option to roll back if this update isn’t working for us. 

  • 0 over 2 years ago
    J-Lag said:
    please address these issues ASAP or please give us the option to roll back if this update isn’t working for us. 
  • 0 over 2 years ago

    Conversely, I can't read from iron 5 to the driver.

  • 0 over 2 years ago

    Having RCT is nice, but man the chipping issues like 15 yards or shorter are such a pain. I have moved the ball closer to the garmin and it does seem better at times but other times I have hitting 8 shots before i get one to read. Also the unit just seems to go to sleep way to often or just get stuck where nothing is reading