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Golf app crashing with r10

Cant use golf sim driving range or home town hero.  I've tried the usual fixes.  Uninstalled reinstalled.  Restart device clear cache and data.  Nothing.   Now I get a message saying there is a bug and to wait for update from developer.  Is this a known issue and when will it be fixed?  I cannot use my r10

  • I think I got it from here:


    Removed link due to post containing un-official sources of updates to our application. Please remember that we only recommend installing updates or new install of our apps directly from the Garmin official download page in the Google Play Store and iOS App Store. 

    This is to ensure software sourced from our products is secure and safe for our customers to use. 

  • woww. Thanks a lot. The app working on my Samsung again :)  From now You are my friend :)

  • Why do you have time to remove a link and direct us to an app version that is obviously not working on Samsung phones. Instead I would recomend you to spend your time and recourses on making this app working again. I 'm a bit offended on this behaviour. We with Samsung phones have not even got a reply from Garmin regarding what they are doing to solve this problem? not even recognizing that there is a problem.

    Regards

  • The worst part of this is that Garmin does not make older versions of the app available for download outside app store or play store.

    So when new versions of the app kills the use, You're screwed.

    I don't know what Garmin expects of their users, but possibility of reverting to a working version of the app should be an absolute minimum of service they should provide.

    Instead they remove links to sites having older versions of the app, which makes no sense.

    I don't care. I have older versions downloaded on my tablet, and I use them as I will.

  • [removed unsupported link]

  • Is this issue still being looked at?  I really love what this device is capable of when it works but that is becoming such a small percentage of the time I am looking at the screen.  Playable maybe 10 mins in an hour of use due to lag and crashes is really a poor experience.  I've tried to recommend the R10 to friends but I feel like I am pushing them away from all things Garmin when they see the terrible interface quality. 

  • Strange if You still have this issue, at least on phones.

    I've not experienced any crashes on my phone.

    And it is definately not the R10 that is causing these crashes, so more relevant for the Garmin Golf app section.

    I'm on Android so can not answer to possible ios issues, if that is what You're using.

  • Hi, I'm on Samsung s10 with the latest updates and the latest updates on Garmin. My phone still crashes. You might not be on a Samsung phone. But the problem on these phones are still making the program useless!!

    If you follow the treads, then you can see that it hass to do with Samsung phones.....

    Regards

    Carsten

  • I have a Samsung, but an older one though.

    I see that Garmin released 2.11.3 on 25'th Feb. As usual without informing of a new release and what is fixed.

    Will try on my tablet and see if it works.

    No issues on my phone although lately I have used E6.

  • Hi both, thanks for the replies and yes I am on Samsung S10 as well!  Agree unit is fine but the GARMIN Golf app is just not working which makes the entire R10 unit unusable. Have tried deleting data anJoyd cache and reinstalling but no luck so far.  Impressive how it manages to crash the entire phone sometimes Joy