4.20 Wakeup Issues

Anyone else getting frequent notifications that the R10 went to sleep amd needs to be woken up? This was not an issue in 4.0 for me.

Top Replies

Garmin-Rob over 2 years ago +3

Hello, this issue is being investigated by our engineering team and a resolution is on the horizon. We hope to have more information soon.

We appreciate your continued patience.
4right over 2 years ago +2

Yes, and it's making me regret my decision buying the R10 . Come on Garmin, at least give us some idea when this will be rectified..It really spoils the flow of a practice session!
odd tore over 2 years ago in reply to 1372254 +2

Would be even better if zero..

Not sure why this sleep function is implemented at all. It's not like the R10 has a poor battery, and we don't have to save the energy crisis, so why not disable it?…

All Replies

0 1501516 over 2 years ago

FINGERS CROSSED!!! I'll be testing tonight. Thanks so much if this fix does it.

0 4328599 over 2 years ago

Just installed 4.30. played awesome 9 holes. No sleep at all for full 9 holes play. Much better!!! Thank you support for the fix.

0 JackWolfskin68 over 2 years ago

Please fast track a solution to this - agree will other users, it is very annoying. I just bought the R10 in last 30 days, haven't posted my post purchase review, but it won't be a good one if this isn't addressed soon.

0 Garmin-Rob over 2 years ago in reply to JackWolfskin68

We released version 4.30 for the R10 yesterday to resolve this issue. Please update your device at your earliest convenience.

0 nbargolf over 2 years ago in reply to Garmin-Rob

If the new release had a fix for the sleep problem it failed. I was on 12th hole and it went to sleep. Teed off and maybe 15 seconds later hit an iron and it was asleep.

0 2975534 over 2 years ago in reply to nbargolf

So far so good for me. Two days now, no sleep.

0 Cavan Man over 2 years ago in reply to Garmin-Rob

Thank you for the update Rob. I only had a little time last night to test it, but it seemed better. For those updating I plugged my Garman in to the computer via the usb and downloaded the updated files. I also updated my app on the Google play store.

It took about 10 minutes for the unit to sync and calibrate, I don't know if that was expected?

I liked to wake up pop up window. I'll test more tomorrow.

0 HitEmOften over 2 years ago in reply to Garmin-Rob

amazing works great such an awesome device once again. Love it!!!

0 1501516 over 2 years ago

Whole session last night and not a single falling asleep please wake up issue! Thanks Garmin
Only suggestion is when a major bug like occurs get a small update out asap to fix instead of waiting a month to do so.

0 HitEmOften over 2 years ago in reply to 1501516

A month is very quick in the programming world. Nice job garmin for getting the fix out so quickly!