4.20 Wakeup Issues

Anyone else getting frequent notifications that the R10 went to sleep amd needs to be woken up? This was not an issue in 4.0 for me.

Top Replies

Garmin-Rob over 2 years ago +3

Hello, this issue is being investigated by our engineering team and a resolution is on the horizon. We hope to have more information soon.

We appreciate your continued patience.
4right over 2 years ago +2

Yes, and it's making me regret my decision buying the R10 . Come on Garmin, at least give us some idea when this will be rectified..It really spoils the flow of a practice session!
odd tore over 2 years ago in reply to 1372254 +2

Would be even better if zero..

Not sure why this sleep function is implemented at all. It's not like the R10 has a poor battery, and we don't have to save the energy crisis, so why not disable it?…

All Replies

0 4right over 2 years ago

YES, and distances seem very short also

0 9672216 over 2 years ago

Yes… I’m glad to hear it’s not a hardware issue. Hopefully there will be a software update to fix it soon!

0 Garmin-Rob over 2 years ago

Hello, does clearing the Bluetooth pairing history and re-pairing the R10 to the phone make any difference? Are there a number of shots you can hit before it falls asleep, and does this occur on both Home Tee Hero and Driving Range Mode?

Is anyone else experiencing this issue since updating to 4.20?

If the issue persists, please hover over my name and send me a private message.

0 6477750 over 2 years ago in reply to Garmin-Rob

Doesn't change anything. Tons of users with the same issue. When can we expect a fix.

0 5811906 over 2 years ago

This is also an issue on my end. It seems to be intermittent, but sometimes it every 3-4 shots. Makes for a frustrating round of golf.

0 4328599 over 2 years ago

We need a fix for this too frequent auto sleep. We should have an option to disable auto sleep. Im using it indoor with power plugged always but it does still auto sleep gor no reason

0 4328599 over 2 years ago

We need a fix asap. We should have an option to disable auto sleep too. Im using it indoor with power plugged always but still too frequent auto sleep.

0 2554411 over 2 years ago in reply to Garmin-Rob

This happens to me as well. It happens for Home Tee Hero, Driving Range, and when I am playing on E6.

0 4right over 2 years ago

Yes, and it's making me regret my decision buying the R10 . Come on Garmin, at least give us some idea when this will be rectified..It really spoils the flow of a practice session!

0 Garmin-Rob over 2 years ago

Hello, this issue is being investigated by our engineering team and a resolution is on the horizon. We hope to have more information soon.

We appreciate your continued patience.