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Garmin Golf App: Disappearing Driving Range Sessions

Flametop

Hi,
I have been playing with an Approach R10 for a few sessions at the range. Its great so far! 
But I have a weird problem with the app.

The first 3 sessions are visible in the Golf Sim Sessions part of the app, however any of my most recent are not. 
Actually they are visible, for a split second when i first open the sim sessions from the menu.

Then they disappear, and the first 3 sessions remain on show.

Any help appreciated

My Phone is an Android, Huawei mate 20 pro.

Thanks,

AL

  • 0

    Same Issue on my Android (happens after every session).

    The Range session shows up for a second and then disappears, only to show up hours later. Restarting the phone doesn't work, reinstalling the app doesn't work (I was never able to recover a session after reinstalling the app)

  • 0

    Same issue, new sessions appear for a fraction of a second and then disappear.  See here: youtube.com/.../HTlUonIfkKU

  • 0

    Exact same issue with same day sessions showing for a split second and then disappearing. They only show when the date is in the future. 

    For the devs: It's most likely an issue related to list/array manipulation (eg sorting or filtering) happening after the Sessions component is mounted (hence it shows for a split second before disappearing). 

  • 0

    Just opened my R10 two days ago.  First range session was flawless and data was saved and available right away.  Today I popped into my back yard to try it out into a net, and now I am experiencing the disappearing data trick.  Both sessions show up at first, and then after a split second the session from today disappears.  

    I'll be dropping you a message as you requested.

  • 0

    I have same issue. Wasn't this solved yet?

  • 0

     please have a look at the new reports. The issue has not yet been solved. It should be a simple front-end fix for the engineers since the same-day sessions do exist, they just go hidden after about 0.15 seconds (but they can be tapped quickly and open if you're fast enough). Looks like everyone on Android is experiencing this bug.

  • Former Member
    0 Former Member in reply to Dean

    The issue is still being worked on by our engineering team. We have received many reports of the issue. We hope to have a solution soon and once there is, I will be sure to update this thread.

  • 0 in reply to Former Member

    Same issue,  today's session flashes up but dissappears

    Will be there tomorrow or following day.

    Tried reboot, tried leaving R10 connected to phone longer.

    No change

  • Former Member
    0 Former Member

    Hello, this issue is resolved in Golf app version 2.20. Please update your app at your earliest convenience.

  • 0 in reply to Former Member

    - version 2.20 is not available on the Google Play Store (for me, at least).  Any idea when it is expected to release for Android?

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