Home tee hero courses not downloading

Same issue as many have described here- courses not downloading at all - have tried ten different courses in my local area and all fail to download. Pretty crap start to a product I was excited to use...

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Garmin-Cody over 1 year ago in reply to 2104989 +1 verified

iPad or other tablet devices are not compatible with the Garmin Golf app.

Please refer to the minimum device requirements page on our support site for more info on compatibility/requirements for reference…

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0 2104989 over 1 year ago

HTH will download a course, set up for play then get stuck on the logo screen. Some will load others not. This is on my iPad Pro but will work on my phone. Please help

0 4659486 over 1 year ago in reply to 2104989

Same issue. Was working but now freezes at logo screen for both iPad and iPhone. All devices incl R10 are on latest software updates. App has been deleted and reinstalled on both devices. Bluetooth connection dropped and re-established with no change to problem..

0 2308037 over 1 year ago

Yep! I also cannot join haunt the house when using these courses. So you have and methods? I need your help, pls.

+1 Garmin-Cody over 1 year ago in reply to 2104989

iPad or other tablet devices are not compatible with the Garmin Golf app.

Please refer to the minimum device requirements page on our support site for more info on compatibility/requirements for reference if needed through our linked article here: Garmin Golf App Minimum Device Software Requirements

If you are experiencing the concern through a smartphone as well, ensure that your smartphone has sufficient local storage available for the hardware storage capacity remaining on your phone. SD card use will not suffice, as it has to be available hardware storage sufficient remaining on your smartphone to allow the courses to download properly.

Ensure the Garmin Golf app is up to date to the most current version as well > You can check by searching "Garmin Golf" in the App Store/Google Play Store and the "Update" option will display if available.