Approach G82 - Tempo & Putter Calibration Option

Exactly the same issues here. Garmin support have been terrible.

precisely, Garmin is selling a "Not Ready" product

Quite disappointing. 

I also took it out on course for the first time on Friday, fired it up. Couldn’t connect to satellite at all- course not found error. Garmin response was to send them a device file. Followed those steps and got an error in that process. Would be laughable if I hadn’t invested money into it.

Hi. Perhaps review what support has already done?

issues are- 

1. the device simply misses random putts or only collects some of the data. Example- I make 5 putts, 3 may be captured but only 2 capture the full data set including tempo. I spend more time trying to get the device to work than actually practising.

2. I took the device out for its first round on Friday. It literally did nothing and says no courses found on the display. Totally useless for the gps use case as well! 

background- it is up to date with all software updates, confirmed through the Garmin app. All support have done so far is blame a bag that was behind the device in a picture I provided. Not sure how that could have been an issue and certainly none of the literature says interference can happen from all directions. Anyway, moving my bag did not change the outcome. I have tried the device outside and inside and it still doesn’t work consistently on the putting/tempo. I was asked to provide a file from the device by support which I also got an error in trying to do that. I did attach a manually saved copy of that file and provided that to support and have heard nothing. As far as I’m concerned the device I have is broken and or not yet fit for usage. I have a big golf weekend booked in 2 weeks and would have ideally liked something working by then. 

And yes, swing speed is captured however not all the time as far as I recall. 

We just released a software update today that should resolve this situation you're experiencing. Please try updating the unit software on your Approach G82 through Garmin Express. 

released a software update today ? what is the version ? as i don't see that in Garmin Express, Thanks 

I concur- no update available and I still have a brick of a device! What is going on here guys?