Hello Dear FIT Developer Support Team,
I hope you are doing well.
We are a wearable device manufacturer and have recently been assigned a Manufacturer ID through the ANT+ program. We are currently integrating FIT file generation for our devices and preparing for compatibility with platforms such as Strava.
During implementation, we understand that the FIT file requires both a Manufacturer ID and a Product ID (e.g., within the Device Info message). While we have our Manufacturer ID, we would like to clarify the correct process for obtaining an official Product ID for our device(s).
Specifically, we would appreciate guidance on the following:
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What is the proper process to request or register a Product ID?
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Should this be done through ANT+, Garmin FIT, or another channel?
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Are Product IDs assigned per device model/SKU?
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Is there any required information or documentation we should prepare in advance?
Our goal is to ensure that our FIT files follow official standards and that our devices are correctly identified across platforms.
Thank you very much for your support. We truly appreciate any guidance you can provide.
Best regards,
Jiyuan
** Column D "Value" is what I mean for the Product ID.
