Streets Disappeared from the Map after Updating the Software

Hello,

I updated the map last week and afterward, all of the street details were disappeared. The GPS itself is still functioning with all of the features. The cable traffic is working fine. I could set up the destinations, shopping, etc. like normal. 

See photos attached below.

However, the main thing that I missed was the streets. They were totally blank in the GPS.

This is a Nuvi 2460 LMT. It has been working without any issues during the past year.

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I did the hard reset several times by deleting the data, (power off & press the right hand corner). I reloaded and reinstalled the maps a few times on both GPS and installed on the computer as well.

The GPS is capable to receive all updates and could connect to the USB cable without any problems. Everything is still functioning, except I could not see any roads or streets details.

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Have anyone seen the GPS behaving like this?  I thought I might turn off something, but I do not think that I did. 

 

All comments and suggestions are welcome. Thank you.

After the hard reset and reinstall the map. Still has no roads

Use the latest map version, with check mark

Ask for more map details - still no road

Could set the information at the right hand side

Destination could be set as normal. But no streets

Still see the highlighted route to the destination

All information are provided, including photos of the exit.