Edge 530 won't forget my phone

My edge 530 was failing to connect to my phone today, after being unable to resolve this after resetting both devices I followed the advice to have both devices forget each other.

While there was no problem removing my edge on the garmin connect app, my edge seems unable to forget my phone. It just stays on the screen saying "please wait". I've tried turning it off and on again a few times and trying again and leaving it up to half an hour but it just doesn't progress. The only thing I can do is cancel, but them I'm unable to re-pair as I've already removed the edge from my phone.

Help?

  • Updating in case someone else in future has the same problem - I was unable to solve this issue and did a factory reset, the one where it didn't delete my activity data so at least my ride wasn't lost.

    Though this is clearly very frustrating as it meant the a loss of all my settings and activity profiles so hopefully there is another solution.