Incorrect Date/Time & Sync Failures — HELP (Garmin Forerunner 235)

Hey!

Just got a new Garmin Forerunner 235 watch today and am trying to set it up. The first sync with the Connect app failed, I was indoors. The second seemed to complete but it didn't sync. The time and date are completely wrong. I have tried to sync from the app first and then the watch. I've tried to disable bluetooh, reboot watch and then go outside to start an activity while it is set to GPS, but that didn't help either. I even tried the GPS + option, but it didn't help.

Anyone know what I can do to fix this? I'm using the Android version of the app, by the way.

Thanks!

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0 seilogramp over 3 years ago

For sync failure issues you might want to post on the Garmin Connect android forum - Sync / Connection Troubleshooting Guide - Garmin Connect Mobile Android

0 Rhyagelle over 3 years ago in reply to seilogramp

Hello,

I have tried everything listed there, except the "different account thing" because I 100% do not have another account and this watch is brand new. Everything says it syncs, but nothing changes. I will try to remove the watch from the App and Web though, hopefully that helps.

EDIT

Well, that didn't help. Removed the devices from everything, shut down devices, signed out on the websites, rebooted devices and ran through the pairing and syncing again. Says successful, but date and time is still horribly incorrect.

0 seilogramp over 3 years ago in reply to Rhyagelle

I would still suggest posting there as you are currently on the German language forum.

0 Rhyagelle over 3 years ago in reply to seilogramp

I'm sorry, I didn't realize there was a comment section, I thought it was just a tutorial for help. My bad! Just posted there, thanks! :)

0 Rhyagelle over 3 years ago in reply to seilogramp

Thank you! I just found a message suggesting people leave the watch outside for about ten minutes after a fresh disconnect and reboot cycle (with bluetooth and phone off). It took fifteen minutes just about, but the GPS signal slowly went up and then caught the signal! Everything's updated now, fantastic! Thanks so much! :)