Why will my watch not turn on?

Former Member
Former Member

After working perfectly fine since I got it, I woke up one morning and took the watch off the charger as it was at 100%. To my surprise it would turn off and not turn back on. I was so confused. I figured it died and I read it wrong so I put it back on and it turned on and said 100% again. Once again it turned off and would not turn on as I took it off. It seems as though it only works on the charger. Any suggestions?

  • Dear User,
    we are sorry for the circumstances you have.
    Please make sure you have the latest software version installed on your device.
    You can also connect your device with Garmin Express and sync it. Do you also connect your device with your computer to charge the battery?
    Best
    Garmin Team