• State Verified Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 1 reply
  • Subscribers 3 subscribers
  • Views 226 views
  • Users 0 members are here
Options
Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Epix Pro file will not open on watch, cannot load FIT manually to Connect

Schamus
3 months ago

Have an Epix pro (since April) and for first time will not load an activity (3hr 20 min) on the watch or to Connect. Tried to manually move Fit record to Connect and received error that file could not be loaded. Any tips out there?

Top Replies

All Replies

  • +1 3 months ago

    If you get any message other than Import Complete, then there is a problem with the file. Attach it to this thread. We can take a look to see if it is repairable.

    • Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
    • Or upload the fit file to a reputable file sharing service, such as OneDrive, Google Drive, Dropbox, make the file public, then paste a link to the file in your post.