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Sync Issue with Garmin Tactix 7 AMOLED (Firmware 15.77) and Samsung Galaxy S23 Ultra

aviado
10 months ago

Hello,

I am experiencing a recurring sync issue between my Garmin Tactix 7 AMOLED (firmware 15.77) and the Garmin Connect app on my Samsung Galaxy S23 Ultra. Although the app indicates that my watch is connected (shown by a green dot), the sync doesn't complete. Screenshots are attached for clarity.

Temporary solutions like restarting my phone and toggling the watch connection (Connectivity -> Phone -> Status) resolve the issue only until the next sync attempt.
Both my phone and the Garmin app are up-to-date.

I am seeking a permanent solution to this problem. Any advice would be greatly appreciated.

Thank you!

  • 0 9 months ago

    Hello everyone,

    I wanted to share an update on the syncing issue I was experiencing between my Garmin Tactix 7 AMOLED and the Garmin Connect app on my Samsung Galaxy S23 Ultra.

    After some troubleshooting, I've successfully resolved the problem. Here's what I did:

    1. Stopped 'Garmin Connect' on My Phone: I first made sure to stop the Garmin Connect app from running in the background on my phone.

    2. Cleared Cache and Deleted App Data: Next, I cleared the cache and deleted all app data for Garmin Connect. This step is crucial as it removes any temporary files or data that might have been causing issues.

    3. Uninstalled and Reinstalled 'Garmin Connect': Finally, I uninstalled the Garmin Connect app and then reinstalled it fresh from the app store.

    After these steps, the syncing issue was completely resolved. The app now syncs flawlessly with my watch without any hiccups.

    I hope this solution helps anyone else facing a similar problem. Feel free to ask if you have any questions about the process.

    Thank you!