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My Fenix 5 won't connect to the Garmin express

My Fenix 5 won't connect to the Garmin express site to get new items, the watch says it is connected to the computer but the site keeps searching for it.

0 Former Member over 3 years ago

Check the contacts on the watch if they still look like golden domes or if the centre has eroded away. If so, contact support. Also try a different cable.