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iOS app and Garmin Connect not displaying shots

I have an S40. Beginning with today's round my shots no longer display on the iOS app or through Garmin Connect. The scores and shot data are there, but the actual shots are not displayed on the hole grahic (on my phone or on the computer). I also noticed for the first time that the graphics for the golf hole are new. Maybe it has to do with that update. This problem applies to today's scorecard and my previous scorecards (there are new graphics for those too).

+Garmin-Rob

Top Replies

9346392 over 3 years ago in reply to Garmin-Rob +1

Issue fixed for me. Thank you for fast response and fix.

All Replies

0 USCGmech over 3 years ago

Same with my golf app using an S62

0 Matthew over 3 years ago

I noticed the same this morning. Glad it is not just me. Hopefully they can fix that.

0 Sokko13 over 3 years ago

I just noticed the same problem. I have a tournament this weekend and would like to see this fixed quickly.

0 Sokko13 over 3 years ago

Also, I can see the the old graphics are still showing on some rounds but there are new graphics on other rounds (same course). No shots for any of my previous rounds.

0 1179803 over 3 years ago

I am having same issue, deleted and re-loaded the app in the iPhone, and still nothing. I then logged in to the Garmin connect via the computer, and same thing all the data is there but no shot by shot graphic. Like the other user mentioned, all new graphics for the course holes but the shot by shot displays are missing. Garmin what’s going on?

0 3397106 over 3 years ago

Same issue here for me and spouse

0 9346392 over 3 years ago in reply to 3397106

Same issue here

+1 Garmin-Rob over 3 years ago

Hello! This is a known issue that is being resolved on the back end. We hope to have this issue resolved by the end of business today. You can keep checking your scorecards for that shot data restoration throughout the day.

This appears to be affecting almost everyone. If your scorecards are still missing that shot data even after the time frame given, please hover over my name and send me a private message.

0 9346392 over 3 years ago in reply to Garmin-Rob

Issue fixed for me. Thank you for fast response and fix.

0 NMJ over 3 years ago

Same for my Vivoactive 4S, purchased new a week ago and no shot by shot display in iOS - so I've never seen it working. Grateful for info how to fix.