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Garmin Not recording shots correctly

Is there any solution for the shot tracker not working? It seems to pick up the shots and distances but displays them far away from the playing hole.

Watch: Garmin fenix 6s

Club: Temple golf club, Boardmills, Northern Ireland

Top Replies

Garmin-Rob over 3 years ago +1

Hello, can you try uninstalling and reinstalling the Golf app? You will not lose any data. This may just be a glitch with the app.
Garmin-Rob over 3 years ago in reply to Aaron McEneaney +1

I've sent you a private message. Thanks.
Garmin-Rob over 3 years ago in reply to Aaron McEneaney +1

Hello, I just checked the ticket and the last update was a week ago indicating that engineering is still working towards a fix. Apologies for the wait, however there appears to be more to this issue on…

All Replies

0 Aaron McEneaney over 3 years ago in reply to Garmin-Rob

Hi Rob, any update on this? It's been over 4 months now.

Thanks,

Aaron

+1 Garmin-Rob over 3 years ago in reply to Aaron McEneaney

Hello, it appears the issue is resolved as of the last few days. Please make sure your app is up to date. Uninstall and reinstall if necessary.

0 Aaron McEneaney over 3 years ago in reply to Garmin-Rob

Hi Rob, the issue is unresolved.

Ive uninstalled the app and reinstalled it. I played 9 holes today and the problem persists. This screenshot is from today. Have you other suggestions?

0 Garmin-Rob over 3 years ago in reply to Aaron McEneaney

I've reached out to our engineering team to let them know you are still having the issue. If I need anything, I will send an email directly to you.

0 5387844 over 3 years ago in reply to Garmin-Rob

I have the same issue. I have the approach S40 with a OnePlus 6T phone. Shots look OK on a PC but are distorted like the picture from the app. I have seen it on a couple of courses.

0 Aaron McEneaney over 3 years ago in reply to Garmin-Rob

Hi Rob,

Any update on this? I've played a couple of rounds elsewhere and it seemed to be working ok on other courses, which is fantastic.

It looks to be an issue with temple golf club? I notice "hole one" is not mapped correctly in the app, it shows hole three. The watch is correctly aligned for hole one however. Perhaps there is a simple fix?

Many thanks

+1 Garmin-Rob over 3 years ago in reply to Aaron McEneaney

I still haven't heard back from our engineering team. I have reached out again and will email you directly once I hear back.

0 Aaron McEneaney over 3 years ago in reply to Garmin-Rob

Hi Rob,

The problem continues unfortunately, have you any update from your team? It's been 6 months mate.

Many thanks

0 Aaron McEneaney over 3 years ago in reply to Garmin-Rob

Hi Rob,

Is there any update on this? It's still not working and it's been 6 months.

The attached photo is from today.

I'd appreciate an update. Thanks in advance.

+1 Garmin-Rob over 3 years ago in reply to Aaron McEneaney

Hello, I haven't yet heard anything on this other than it was still being looked into. I'll ask for another update and if anything has changed I will let you know.