It seems that after the update of the diagrams of the holes all shots are bundled into a singe point, while originally the app showed the "actual" shot position.
It seems that after the update of the diagrams of the holes all shots are bundled into a singe point, while originally the app showed the "actual" shot position.
This appears to be a recent back end issue affecting both the app and the web that we are working on resolving. I am sending you both a private message to gather additional details.
If anyone comes across…
The issue you are experiencing is different than the one mentioned in the original post. Can you provide a screenshot of the missing shot data?
Can you please try syncing that shot data with Garmin Express? This onetime workaround should push that shot data to the app.
How to Sync Data from a Device to Garmin Connect | Garmin Support
Hi
I have loaded the latest App on my phone ( Samsung Galaxy A45 )
And updated my Approach S60
And also synchronize again my CT10
My today game as no any shot recorded
No graphic at all
Is Garmin doing anything to fix the problem. ?
Please answer
Regards
The issue you are experiencing is different than the one mentioned in the original post. Can you provide a screenshot of the missing shot data?
See attached picture
Two from Lacanau golf club before the problem
One with the problem. There is no hole by hole
List and then you cannot access the graphic
For each hole
Regards
Can you please try syncing that shot data with Garmin Express? This onetime workaround should push that shot data to the app.
How to Sync Data from a Device to Garmin Connect | Garmin Support
Hi
I have synchronize my watch using Garmin Express
I can now see the data on my phone or on my PC
Thank you
Is it now the only method ?
Is the direct synchronisation which was working before will work again ?
Regards
It should be a onetime workaround, future scorecards synced over Bluetooth should display that shot data.
Thank you for your help and workaround
I am playing tomorrow and will check
Regards
Hi
Bluetooth sync do not work (first picture )
No hole graphic
after Garmin Express sync it works
Second picture
regards