I attempted to add a user in my administrator account, and after entering the users information, was informed that an email was sent to reset the password. Unfortunately, no such email was received. I am currently behind a corporate firewall, and originally used the corporate email address. So I deleted the user to attempt a different password (a gmail password). No luck getting the email from that account either. I have tried further email addresses as well. So I attempted to find an answer in existing support docs. I found this:
Changing Passwords in a Professional inReach Account | Garmin Customer Support
Which instructs to choose "Reset Password" option. But that option does not exist on my portal. Neither does the option to change the password by editing through the portal. How should I proceed?
