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Courses not displayed on map in Garmin Explore web after sync from Explore iOS mobile app

By far the most frustrating experience I have had with a wearable. Nothing in the Garmin suite seems to work without a convoluted work-around.
Trying to find smooth workflow to create courses with waypoints that are NOT on the course and sync them to a Garmin epix G2 Pro Sapphire. Can't use Garmin Connect because waypoints can only exist as course points on the course and the maps are not topographic.  I use the epix for backpacking navigation and need Topo maps when creating the course, and must have waypoints that are off the course so Connect is not an option.
After four hours with Garmin Support, here's where I am. I am creating the course in a third party app (typically GaiaGPS or CalTopo). Importing that gpx to Explore web as a track and letting it sync to the Explore mobile app.
Once in the app, I have to copy the track as a course so it syncs to the epix and displays properly, which it does. I then delete the uploaded track file because it's no longer needed. What I see on the epix is correct and usable.
Once Garmin Explore mobile app syncs the course back to Explore Web, the course name is visible in the Library but the course doesn't display on the map and I can't click on the course in the Explore Library to navigate to it on the map. It's like the course title, as seen below, is a broken link.
In the Library the course icon is missing...Rather what should be a squiggly line course icon is displayed as three dots. Somehow it's not be recognized as a course once it is back in Explore Web though it fine is on the mobile app and in the epix.
Hoping to decipher how to get the courses created from tracks in Explore mobile app to display properly in the Explore web map

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  • Hmm indeed, when I create a Course in Explore app and sync it will show up on the map in Explore web. But apparently not when you have created the Course on a device and then synced. 

    For clarity…

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  • I don't think Explore web actually displays the courses on the map, only Activities, Waypoints, Tracks, Routes and inReach data. Which doesn't really make sense... The fact that import only supports Tracks and Routes makes me think that Courses are not really a thing for Explore web.

    As for the three dots, that's what Explore web displays for my courses as well, so I think that's the way it works.

    Personally I find Explore Web by far the worst Garmin tool, the usability is so bad, as is performance. It's a shame that Explore web gets no love from Garmin.

  • If I am completely candid, none of the Garmin apps are worthy of praise.  I use GaiaGPS and CalTopo.  Both are outstanding in every way.  Basecamp is a dead dog by comparison.  Explore is equally weak but for my use-case one of the two are necessary.  My only other option is to export the gpx locally and drag it into the epix using Android File Transfer.  This works, but it creates duplicates of random stuff and, there is no way I nor Garmin support know how to get Saved Locations created on the epix, back into the computer.  

    It's all a convoluted mess.  I'm trying to launch a satellite.. I'm trying to do what the devices were made to do.  By contrast, I can make the route/course in Gaia or CalTopo and sync it to WorkOutdoors on the Apple Watch in seconds.. it just works.  I now remember why I left Garmin for Apple a few years ago.

    As far as Explore & the Courses..  Helpful to know that the course icon is correct.  I can say with certainty courses are displayed in Explore.  I created a course in the Explore mobile app and allowed it to sync back to the Explore web app and the course displays properly.  Something is going sideways when the track is copied as a course in the app and subsequently syncing back.  

  • I tried the steps you mentioned (create GPX Route with GaiaGPS, import in Explore web as Track, sync to Explore app, convert Track to Course, delete original Track and sync again). The Course converted from the Track shows up in my library on Explore web.

    But none of the Courses I have in my library are shown on the map. This is easy to verify by hiding all items in the library (eye icon at library level in Explore web) and then showing only the courses (eye icon at Courses level in Explore web), or by selecting individual Courses. No lines for my courses appear on the map. Not sure if that is by design or whether it's an Explore web bug. At least I would expect that the Courses would be shown on the map.

    Maybe someone from Garmin here on the forums can clarify?

  • I can confirm what you've confirmed!  However...   I created a test course on the Explore mobile app.  Once that sync's to Explore web, the course line is indeed visible and the link in Library>Courses on Explore web does work.  And it is fully functional in the epix.  Unfortunately it isn't reasonable or feasible for me do all course creation on the mobile app.  

    As far as Garmin support...  I have no less than four hours on the phone with them.  They have been helpful and gotten me this far.  For this I appreciate their help.  That said, the level of frustration with what should be simple tasks is remarkable.  Leaves me scratching my head.  Can I be the only person in the Garmin community who needs off-course waypoints?  

  • Can I be the only person in the Garmin community who needs off-course waypoints?

    Not sure I understand what exactly you are looking for, but I just tried it, and I can add a waypoint anywhere I tap on the map - I just select the option "+ Create Waypoint" under the map then. It does not have to be on the course at all. Though, I just tested it on the app, not on the web, so perhaps it is missing there. I do not use it much.

    Edit: tested on GE Web now too, and adding a waypoint to an existing course, using the +Waypoint icon at the top works there too - I could place a waypoint anywhere on the map.

  • Hmm indeed, when I create a Course in Explore app and sync it will show up on the map in Explore web. But apparently not when you have created the Course on a device and then synced. 

    Out of curiosity what's your use case for off-course waypoints? Aren't those just regular waypoints that you create and sync? These are different from Course points, which, as the name implies, are just points on the path of the Course. Just trying to understand what you want to achieve.

  • Hmm indeed, when I create a Course in Explore app and sync it will show up on the map in Explore web. But apparently not when you have created the Course on a device and then synced. 

    For clarity..  the extra step is that it is a track created on the web, sync'd to the app and the from the mobile device the course is created using the Copy to Course command.  I suspect this is where things are going sideways.

    Out of curiosity what's your use case for off-course waypoints? Aren't those just regular waypoints that you create and sync?

    You are correct.  Course points, as the name implies are points that exist on, or are used to create the course.  In Connect web you can create course points with specific icons and labels but they still only exist as points in the course.  The waypoints are separate points of importance that, in my case, are scattered around, but are not on the course.

    So imagine you're hiking and you're following the trail you've created using course points.  Often, important locations need to be noted on the map that are off the course.  Potential campsites for instance.  You may or may not actually navigate to one of these points depending on the variables of the hike, but you still need to know where it is, the distance to it and then, if you choose to leave the course, you can use Navigate to Saved Location.  Even better example is water sources.  Sometimes the course crosses the water source and using a course point would be sufficient, but more often you have to leave the trail/course to get to the water, and then return to the course once you've tanked up.  

    One more nuance..  In some locations that I return to repeatedly, those water sources, potential camping spots and viewpoints are likely to be there all the time, regardless of what path or trail I am using on a particular trip.  Seasonal water being one possible exception.  I have all these points visible in the collection for the current trip, but also have them exist in a separate collection that is always sync'd to the epix and InReach regardless of the course I am using.  This way the points are there without having to be recreated with each trip and will always overlay on the map on the epix, and in Explore mobile (as a backup navigation device).

    Thank you for trying to assist with this.  Greatly appreciate your involvement. 

  • For clarity..  the extra step is that it is a track created on the web, sync'd to the app and the from the mobile device the course is created using the Copy to Course command.  I suspect this is where things are going sideways.

    It seems that any modification to the Course on the device (instead of via Explore app or web) will lead to the issue of the Course not being displayed anymore in Explore web. I had some courses that I created in the app, and after syncing I changed the name of these courses on my GPSMAP. After a sync the modified names show up correctly in Explore web, but the path of the Course is not displayed on the map anymore.

    As for the Course/Waypoint distinction, I know the difference and thanks for explaining how you use them. But I'm not entirely clear on what your issue is using then?

    Courses and Waypoints are separate data items for Explore, and they get synced to the Garmin device separately (Courses end up as FIT files in the Courses folder on the device, Waypoints end up in a GPX waypoint file on the device).

    So you could create either in Explore, be it web or app, and then sync them to your device? Then on the map you can see the Waypoints around you and view the distance. Or am I missing something? If you're looking for functionality where you can make a kind of detour from your current Course and navigate to a waypoint, I don't think that is available.

  • I had some courses that I created in the app, and after syncing I changed the name of these courses on my GPSMAP. After a sync the modified names show up correctly in Explore web, but the path of the Course is not displayed on the map anymore.

    I've had that happen as well.  Successfully rename in the mobile app and still able to see the course, with the new name displayed properly in the web app but no course line displayed in the web app.

    As for the Course/Waypoint distinction, I know the difference and thanks for explaining how you use them. But I'm not entirely clear on what your issue is using then?

    Actually..  no issues with the waypoints.  As long as I sync the waypoints and course to the epix using the mobile app, everything there is good.  But to get the course to display properly in the epix it has to originate as a track which is then converted to a course in the mobile app and then sync'd to the watch.  And that works fine.  

    The issue is that what left Explore web as a track, gets copied to a course in the mobile app and then returns to Explore web as a course and that isn't visible.  And, I need an archive of the course in Explore web.  That is where things break down.  It's the last of many steps that is not working.

  • Hi this is the frustration I have with Garmin.  They create something then throw it to the paying user to sort out for them.  Its only market dominance from their wearables that allows them to get away with this cvvp.  But here is my take if it helps (based on first the inreach mini and now the 66i).

    Explorer website.  Use for account things like addresses, emergency contacts and preset messages. Also for subscription. 

    Explorer app.  I actually found drawing a route ok on this and I am about to go run a route with the 66i synced with the ipad version. 

    Connect app.  fitness data and also courses in planning drop down tag …syncing with fenix 5x or 66i. 

    Strava.  For creating “courses” (dont even get me on the garmin naming convention routes courses here) it synchs with the garmin connect app and they automatically appear in the ios phone app and can be sent to device fenix or 66i they then appear in the planning tag and can be followed. 

    Earthmate. This is helpful for messaging is a reasonable map for the inreach mini, my last device.  But I suspect explore will be better for the 66i as its a good mapping size. 

    Pointless things.

    Basecamp in its entirety.  Garmin should be mortally ashamed for this cost saving hang on for 1990s interfaces. 

    Routes.  200pt limit is useless for anything over 10 miles on twisty trails as its smooths out the trace so much to keep the limit or just freezes the device as it gibbers at the conversion from 1000s track points to nothing. 

    My process:

    Strava import gpx to create route and then let garmin connect app add the result to device or..

    Im learning here but 66i route created on explore seems to work for that device. 

    Connect for the opposite direction, i.e. my track goes to garmin connect and then it updates strava. NB recently this has failed at the garmin starva stage as its recording the time not the HR and distance this is only in the last few days ……another update clusterfxc Garmin?

    One major issue with the 66i is that it will only link bluetooth to one phone.  So I can either have the iphone or ipad linked and have to re-pair if i want the bigger screen or portability in the field. 

    any ho must go do the route/course/track pip pip folks 

    UPDATE ……what do you know after several hours the courses have now shown up on the web page!!  Lesson here is even with 2gb fiber don’t expect real time updating