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Garmin Explore - unable to delete Collection

9251907 over 2 years ago

I am able to click on the trashcan/delete icon and get the warning that data such as waypoints will not be deleted with the Collection is deleted. I then click "Delete Collection" but then nothing happens and the Collection stays without being deleted. Also, I am unable to delete tracks because there is no trashcan icon. I have attempted this in Chrome, Chrome Private, and Edge. Same results. I appreciate any help. Thanks

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0 jdosher over 2 years ago

Good lord, Garmin Explore is a crap website. I'm running into this same issue and it's really frustrating. I have several routes that I've imported from GPX files, but they're missing data and are an incorrect route. They are partially overlaid over each other, creating a big mess - and I can't delete them!! Come on Garmin; get your sh*t together.

0 Like2Hike over 2 years ago in reply to jdosher

Now the Explore website shows "Partially Degraded Service", so they are working on it.

0 SloMTBR over 2 years ago in reply to Like2Hike

The Explore site is now functioning as it should.

0 Like2Hike over 2 years ago in reply to SloMTBR

Yes, except I think my inReach tests (5 free per month) are counting as tracking (ten cents under safety plan). I will test again tomorrow to confirm.

0 skyeye over 2 years ago in reply to Like2Hike

Do not bother too much abt the numbers on the explore website. They just show something. The only accounting is the bill you will get from garmin. Only what is in the bill is relevant.

0 SloMTBR over 2 years ago in reply to Like2Hike

Different issue - start a new thread if the issue persists.

0 Cubix85 over 2 years ago in reply to skyeye

I have the same problem with tracks uploaded with "legacy" device...

It seems to be impossible to delete them! This whole explore website and explore app is really a mess! It is unbelievable that this was done by the same Garmin that also created the Connect website and, for example, the Fenix devices.