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All my activities are gone?

The main screen displays 49 activities in my collection, but when clicking the collection there's nothing there any more?

Help!

0 twolpert over 4 years ago

I'm observing this as well. The actual problem appears to be with the Library, which is the container for the "real" activities. The collections refer to things in the library.

The Explore mobile app continues to reflect the presence of all my activities in the Library. This suggests a bug in the web application, rather than an actual loss of data. A call to tech support is probably in order.

0 sendme over 4 years ago

Yes, mine too. The Android phone and tablet show all the activities but not the web.

0 jarivee over 4 years ago

I'm having the same issue. I've used for some time trying to figure out what's wrong. Did someone already contact Garmin tech support?

0 twolpert over 4 years ago in reply to jarivee

The more people who call, the more likely it is to get attention.

0 jarivee over 4 years ago in reply to twolpert

I made them a bug report about this issue.

0 DJGShef over 4 years ago in reply to twolpert

Yes, I have noticed that I have had to add routes/waypoints to a collection having already done this on my phone. Perhaps a syncing issue between Explore on web and phone?

0 twolpert over 4 years ago

This morning (July 3), my account is working correctly again. Web matches the app. If you still see the problem, another call to support is probably in order.

0 jarivee over 4 years ago in reply to twolpert

Mine is showing now too. They must have done something to fix the issue.

0 oBuTTuSo over 4 years ago in reply to twolpert

Everything is fine for me now as well.