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Explore not syncing with 965

Can’t seem to get it to sync a collection of courses. It says beta…maybe it’s not fully working. Anyone find this is an issue or knows how to fix.

0 Like2Hike over 2 years ago

Try removing the Explore app, shut off phone, turn phone back on, and then reinstall Explore app.

0 saskabush40 over 2 years ago in reply to Like2Hike

Thanks …tried and doesn’t work. Connects to phone and appears to sync except it won’t load any courses to phone…however it does get phone data

0 Like2Hike over 2 years ago in reply to saskabush40

There are two synch's within the Explore app. One is between the app and the device (synch under Device menu item) and one is between the app and the Explore website (synch under Account menu item).

Ensure you are synching under the Device menu item (at bottom of Explore app page).

See https://support.garmin.com/en-US/?faq=FqA7WpH1eg4PpNB8q37RDA

0 saskabush40 over 2 years ago in reply to Like2Hike

Thanks. I was syncing there. I can sync a waypoint, but for some reason I can’t sync a course that’s created in the explore app. If I create a track in the connect app it will sync with the 965 and will show in my library in the explore app. So the issue is just the courses not syncing.

0 Like2Hike over 2 years ago in reply to saskabush40

Probably best to contact Garmin Support. As a workaround you can convert from courses to tracks and from tracks to courses.

0 saskabush40 over 2 years ago in reply to Like2Hike

Thanks …this worked. Very helpful. Hopefully they fix this little bug…