Explore iOS app not downloading activity from my Garmin Fenix 6X Pro

Hi there,

I've bought recently a 6X Pro and was happily downloading my activities from the Fenix into the Explore iOS app now and then.

Two weeks ago I wanted to download another activity and failed. I can't find a way to download this activity. If I use the Garmin Connect iOS app I can download that particular activity, but Explore doesn't download. And there are no signs of an error whatsoever.

And yes, I've followed the indications on how to check the Bluetooth pairing from the support pages. No success.

Has someone made a similar experience and could solve the mystery?

Best regards, Pedro