explore keeps crashing android

skyeye 26 days ago

I am trying to install the latest explore app from play store, but it keeps crashing few secs after start. It just shows something about 'cloude storage' then it crashes. The version is 4.16

Any similar experience?

0 Garmin - SP 25 days ago

Can you upload a video of this happening at the following link: Garmin Secure File Upload

What phone and OS are you on as well?

0 skyeye 25 days ago in reply to Garmin - SP

OK, I just uploaded a file

The phone in question is Samsung xcover4, android 11 ?

0 9754655 25 days ago in reply to skyeye

BTW: I have here still some samsung with android 9, they have no problems with explore

0 Garmin - PW 24 days ago in reply to skyeye

I am not seeing any video uploaded under your email address. Could you make sure the video was submitted and include a screenshot of your phone's about screen showing your current OS?

0 skyeye 24 days ago in reply to Garmin - PW

under which email address? Have many. The one for login here? Or an inreach acc?

0 skyeye 24 days ago in reply to skyeye

i made other upload

0 Garmin - PW 24 days ago in reply to skyeye

Thank you. I have reached out to you via email.**