Related

Sync issues when starting sync via watch

Stephan

When starting sync via watch (fenix 8, long-press uppper-left, select sync from the shortcut menu) the sync simply hangs unless i make sure to start explore on my android phone.

Seem explore does not run in the background like garmin connect does?!?  Is there anything i can do about this?!?

That alone might be acceptable but if it hangs too long, then explore refuses to sync any more claiming "device it busy"..

I have worked out that i can get it to work again by deleting a bunch of files from the watch.  So far i only tried this a few times and the last time i "only" deleted the DEBUG, FbtBackup, FbtPtbBackup and http directores AND the file EDM/transaction_id.bin .. i suspect transaction_id.bin might be the only file i need to delete but i'm not sure yet..

Any idea what to do about this?!?

  • 0

    It takes forever to "sync everything" with the watch if you have a lot of activities stored on it. What I found helped was to go in the "App info" part of Explore on Android (long click on the icon of the app) then go to -> App battery usage -> Allow background usage -> Unrestricted.

    This way the app will be less likely to be paused/killed in the background while the super long sync completes. I found that after the watch syncs once, the sync process gets a bit shorter. But still very slow and inefficient, as the watch uploads all the activities back up through Bluetooth to the phone that it already did once for the main Connect app.

    This Garmin Explore app is frankly just super outdated. Garmin should just pull its unique functionalities (like plan a route to a point on the map, having offline maps, showing all previous activities on the map) into the main Connect Android app and kill it. Or update it to be less slow and less unreliable.

  • 0 in reply to Attila

    I totally agree with you; Explore is atrocious.. but a while ago i needed it for some routing while out in the wild.  And i like the "collections" to organize tracks/courses.  I also would love if the normal connect app would take over those parts.  Please garmin, make connect take over and kill explore!

    And no, when i say it hangs when syncing I mean it.. when i start the sync from my watch basicly nothing happens but when i start explore on my mobile phone the sync finishes in 15sec.  However the unrestricted background usage might help with that.. i'll give it a try. Thanks for the idea!

  • 0 in reply to Stephan

    I did not know you can initiate a sync with Explore from the watch, I thought that only syncs with Garmin Connect Android. But yeah, I had issues even finishing a sync starting from the app until I tweaked the background restriction. I hope it helps you a bit too. I usually disable Garmin Explore because it tends to waste a lot of phone battery randomly, and only enable it when I (rarely) want to use it.