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Loading map layer freeze

RaRoos

I have a subscription for Outdoor maps.

When I try to download a off-line map, nothing happens 

 Only a spinning wheel and a message saying: loading data layers.

Anyone any idea how to resolve this issue?

  • 0

    I found the reason it did not work my phone.

    I have a VPN of DuckDuckGo enabled to block tracking of apps. It seems Garmin Explore is using APIs that the VPN considers as tracking. When I added the Explore app to the whitelist it worked again.