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Synch between GEW and mobiles

marcossaad_

Hi,

Just for clarification, Is GEW not being a direct sync bridge between mobiles the intent way of working?

I have an iOS but also bought an Android mobile just for outdoor activities.

My Fenix 7x pro watch and my iOS mobile were synched to GEM and to GEW with data for an upcoming trip.

Then I went for checking GEM data on my new Android and it was not there. I had to synch it to the watch itself in order to get the same data that was already being synched to GEW.

I found this behavior odd because changes made on GEW do synch with GEM and then to the watch.

I had always thought the GEW being a "cloud" that could bridge/synch all to any mobile/device through a proper signed account.

 

Any thoughts?

Tks,

  • 0

    Hi, marcossaad! It sounds like you may have two different accounts; one account from your iPhone and other created on your Android phone. Your data should also appear in the Android's Garmin Connect app after syncing with your iPhone app, as that data would then live on your Garmin Connect account.

    I recommend signing out on your Android phone, verifying the info used on iPhone, then signing in on the Android phone using the same credentials as your iPhone.