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Explore app "freezes" dog locations unless screen is touched very frequently

I'm using the explore app with a fire 10 tablet for the purpose of tracking dogs using multiple tt15 full size collars. All software is up to date on both the app the collars and the alpha 200i im using as well. It tracks the dogs well but if u don't touch the touchscreen of the tablet every 15 seconds to 30 seconds the dogs locations will "freeze" until you run your finger on the screen of the tablet again almost like refreshing the dogs locations and they will move quickly to the correct location. Wait another short period without touching the screen and it will "lock"  their position on the screen even though the dogs are still very much moving. It gets very annoying needing to constantly  touch the screen for true locations of the tt15 collars.